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After-Sales Service

The quality warrantee policy is based on the proper storage, installation, use and maintenance under the normal condition. FJJK reserves the right to replace or repair any products with claims of bad workmanship or defects within warrantee period.After warrantee period, JK will provide repair work at the most favorable term.

JK will make sure that the UVC devices, test and measurement methods follow the local, national and international guidelines and standards.


A Letter of  Warrantee

Fujian Juan Kuang Yaming Electric Limited (FJJK) warrants that its products shall be free from defect in material and workmanship in the specified warranty period beginning from the date of manufacture. FJJK extends this Limited warranty only to the first distributors, purchasers or end users and it is subject to change to the final agreement between the project owner (the first distributor, purchaser or end-user) and FJJK in a particular project. FJJK does not warrant the installation, maintenance, or service of its products. FJJK shall not be responsible for any ancillary equipment not supplied by FJJK, which is attached to or used with its products, or for the operation of its products with any ancillary equipment. All such equipment should be excluded from this limited warranty. Furthermore, FJJK shall not be responsible for any damage to the products resulting from the use of any ancillary equipment not furnished by FJJK for use with the product.


Limitations of Liability

Under no circumstances, whether as a result of breach of contract, breach of warranty, tort, strict liability or otherwise, will FJJK be liable for consequential, incidental, special or exemplary damages, including, but not limited to, loss of profits, loss of use or damage to any property or equipment, cost of capital, cost of substitute product, facilities or services, down time costs or claims of claimant's customers. FJJK's liability for all claims of any kind or for any loss or damages arising out of, resulting from or concerning any aspect of this warranty or from the product or services furnished hereunder, shall not exceed the price of the specific product which gives right to the claim. This limited warranty is conditioned upon the proper storage, installation, use and maintenance of the products. This limited warranty is not applicable to the failures or defects caused by act of God or as a result of any abuse, misuse, abnormal use, or use in violation of any applicable standard, code or instructions for use in installations, including, but not limited to, those contained in.
This limited warranty sets forth all of FJJK's responsibilities regarding its products. If a FJJK's product fails due to defects in materials or workmanship within the periods of time indicated above, after the date of manufacture, then FJJK will at its option, either provide a credit to purchaser equal to the current price FJJK charges purchaser for the product and, in FJJK's discretion, or refund the purchase price paid to FJJK for the product or provide the replacement. The foregoing warranty constitutes the sole and exclusive remedy of the purchaser and the sole liability of FJJK for product warranties. NO warranty of merchantability or fitness for a particular purpose is made or is to be implied.


Work with us

Fujian Juan Kuang Yaming Electric Ltd is located in China and a holder of ISO 9001, IS 14001 and ISO 45001 who is a manufacturer and solution provider of UV germicidal lamps and devices including UV electrodeless induction lamp emitting 253.7 nm and optional 185 nm, UV excimer lamp emitting 222nm as key wavelength and UV micro-plasma lamp emitting 222nm.

 

Our mission is to provide a more sustainable, greener and healthier environment to our next generations and hold our people harmless from infection by viruses, bacteria, spores and other pathogens.

 

We welcome all friends and clients to join us and participate our mission.

 

Let’s work for a better, safer and healthier life.

 

What can we do?

FJJK is a solution provider in disinfection of air, water and surface.

FJJK is staffed with professional engineers and fully equipped to provide you a complete finished products from your thought to reality to meet your needs and applications of air, water and surface treatment in all industries, facilities, offices and other indoor area.

FJJK is capable of engineering and manufacturing of electrical, mechanics, controls, lamp manufacturing, PCB layout, assembly and testing.

 

What documents and service do we provide for a successful project or product?

FJJK will provide the followings upon request and availability.

General: FJJK’s business license, ISO certificate, corporate profile, reference projects, technologies introduction and differentiation

Product: Product information (product flyer, specification, key features and functions), instruction (operation, maintenance, setting, storage) and warranty, certificate and test reports (safety, biological, CARB, etc).

Pre and after sales: Project assessment, project plan and design, competitor analysis, site simulation, simulation of effects, risk assessment, timeline, plan, key notes, third-party assistance, co-engineering, quotations of proposals, controls and product layout, system commissioning, acceptance test, training, visit and revisit, routine handling and checking

 

For any service, please contact

Email:fjjkym@fjjk.com; nixon-guo@fjjk.com

Phone:+86 139 60635211 (24-hron)


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